Customer Assistant - In-Store Bakery - Hemel Hempstead

Marks & Spencer Plc; Hemel Hempstead; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in Hemel Hempstead is seeking a Customer Assistant for our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

This role is fast-paced but rewarding, with a visible impact on daily store performance and customer satisfaction, and offers

Qualifications

• Must be at least 18 due to health and safety legislation.
• Join our Bakery team as a Customer Assistant delivering fresh bread with energy and precision.
• Ability to work under pressure and maintain high standards.

Responsibilities

• Rise early and move quickly to maintain the highest standards in food quality and safety.
• Confidently manage demand, keeping shelves full and customers impressed.
• Balance speed with safety to ensure freshness and availability during peak hours.
• Work as a team, collaborating with colleagues to deliver fast, high-quality service.
• Adapt to the rhythm of the store and take on different roles as needed.

Job description

Work Pattern

Sunday 08:00-16:00
Thursday 06:00-14:00
Friday 06:00-14:00
Saturday 06:00-14:00

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day. You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You'll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.