Customer Assistant - InStore Bakery - Harrogate

Marks and Spencer; Harrogate; On-site; GBP 19,000 - 22,000; Part time

Job summary

Marks and Spencer is hiring a Customer Assistant in the Bakery section. You will work at the sharp end of fresh produce, delivering hot bread with precision under pressure, while upholding food safety standards.

You’ll be a hands-on brand ambassador, moving quickly, maintaining shelves, and providing five-star service to customers. Flexibility and teamwork are essential to adapt across roles during shifts.

Qualifications

• Experience in hospitality or retail roles is preferred.
• Ability to work under pressure during peak hours.
• Commitment to food safety and quality standards.

Responsibilities

• Serve customers and take orders in the Bakery.
• Ensure fresh bread is ready and presented.
• Maintain cleanliness and stock across shifts.
• Collaborate with team to ensure fast, high-quality service.

Skills

Customer service

Attention to detail

Teamwork

Job description

All the details

Work Pattern
Week 1
Sunday 10:00-18:00
Tuesday 11:30-19:30
Wednesday 11:30-19:30
Thursday 11:30-19:30
Friday 11:30-19:30

Week 2
Monday 11:30-19:30
Wednesday 11:30-19:30
Thursday 11:30-19:30
Friday 11:30-19:30
Saturday 11:30-19:30

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hand-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You'll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
  

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it? Take Your Marks