Customer Assistant - In-Store Bakery - Guildford

Marks and Spencer; Guildford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Bakery section, working in a fast-paced environment focused on fresh bread and high-quality service. You will be hands-on, delivering products with energy and accuracy while maintaining the shop's standards.

In this role, you will manage demand, keep shelves full, and collaborate with team members to ensure every customer leaves with a positive experience. Flexibility across shifts and roles is essential.

Qualifications

• Must be at least 18 years old due to safety regulations for equipment in the bakery.
• Experience interacting with customers in a fast-paced retail setting is preferred.

Responsibilities

• Deliver hot bread and other bakery items with energy and accuracy.
• Maintain freshness and availability of products during peak hours.
• Balance speed with safety and quality to ensure five-star service.
• Work across different roles in store as needed and stay flexible.

Skills

Brand ambassador

Attention to detail

Team player

Job description

All the details

Working Pattern

Week 1

Monday - 11:30 - 19:30

Tuesday - 11:30 - 19:30

Wednesday - 11:30 - 19:30

Thursday - 11:30 - 19:30

Saturday - 11:30 - 19:30

Week 2

Monday - 11:30 - 19:30

Tuesday - 11:30 - 19:30

Wednesday - 11:30 - 19:30

Thursday - 11:30 - 19:30

Friday - 11:30 - 19:30

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You’ll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it?