Customer Assistant - In-Store Bakery - Oxford

Marks and Spencer; Oxford; On-site; GBP 18,000 - 23,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for the Bakery section. You will be at the sharp end of fresh produce, working under pressure with precision, bringing a love for food and a pursuit of perfection every day.

You’ll be a hands-on brand ambassador, delivering hot bread, fresh perspectives, and five-star service to customers on each shift. You’ll rise early, move quickly, and maintain high standards in food quality and safety, while flexibly supporting across roles as needed.

Responsibilities

• Hands-on, sleeves-up brand ambassador delivering energy and attention to detail on every shift
• Deliver hot bread, fresh perspectives, and fast, five-star service to customers
• Rise early and move quickly to maintain the highest standards in food quality and safety
• Confidently manage demand, keep shelves full and customers impressed
• Balance speed with safety and adapt across different roles as needed

Job description

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We’re seeking passionate individuals with a love for food that strive for perfection every day.

All the details

Work Pattern

• Week 1
• Monday 12:30 - 20:30
• Tuesday 12:30 - 20:30
• Thursday 12:30 - 20:30
• Friday 12:30 - 20:30
• Saturday 12:30 - 20:30
• Week 2
• Sunday 12:30 - 20:30
• Monday 12:30 - 20:30
• Tuesday 12:30 - 20:30
• Thursday 12:30 - 20:30
• Friday 12:30 - 20:30

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

At M&S, our customers don’t wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day.