Customer Assistant - In Store Bakery - Ilkeston SF

MS; Ilkeston; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join M&S as a Customer Assistant in our Bakery section. You’ll be at the sharp end of fresh produce, delivering hot bread with energy and precision. You’ll act as a sleeves-up brand ambassador, bringing care and speed to every shift and ensuring customers receive fast, five-star service.

Flexibility is vital as you’ll work early shifts, balance demand, and adapt across roles to keep shelves full and standards high. This is a hands-on team role requiring passion for food and teamwork.

Qualifications

• Energetic and passionate about food and service.
• Strong communication and customer-facing abilities.
• Flexible and able to adapt to shift patterns.

Responsibilities

• Deliver hot bread and fresh produce with speed and precision.
• Maintain high standards of food quality and safety, even during peak hours.
• Keep shelves stocked and customers impressed with service.
• Work as part of a team to ensure fast, high-quality output.

Job description

Work Pattern

Monday 06:00-12:00
Tuesday 06:00-12:00
Saturday 12:00-20:00

"Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older."

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.