Customer Assistant - In-Store Bakery - Ilkeston SF

Marks and Spencer; Ilkeston; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in Ilkeston is seeking a Customer Assistant for our Bakery section. You will join a fast-paced team focused on delivering fresh bread, five-star service, and precise, quality outputs to customers.

Rise early, move quickly, and work across shifts to maintain stock, freshness and high safety standards. This role suits individuals who love food and thrive under pressure while supporting colleagues.

Qualifications

• Passionate about food and service quality
• Ability to work quickly and accurately under pressure
• Strong teamwork and flexible across roles
• Commitment to high standards of food safety
• Willingness to adapt to changing shifts

Responsibilities

• Serve customers in bakery section, handle fresh bread and pastries
• Assist with stocking, displays and shelf replenishment
• Maintain cleanliness and food safety standards in the bakery
• Support colleagues and adapt to different shifts as needed

Skills

Customer service

Food safety

Team player

Attention to detail

Job description

All the details

Work Pattern

Week 1

Sunday 10:00 - 18:00
Monday 13:00 - 21:00
Thursday 13:00 - 21:00
Friday 13:00 - 21:00

Week 2

Monday 13:00 - 21:00
Tuesday 13:00 - 21:00
Friday 13:00 - 21:00
Saturday 13:00 - 21:00

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You'll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it?