Customer Assistant - In-Store Bakery - Hempstead Valley

Marks and Spencer; Gillingham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the Bakery section is looking for a Customer Assistant who brings energy and a love for food to the team. You will be a hands‑on brand ambassador, delivering fresh bakery products with attention to detail and a focus on high standards of quality and safety.

You’ll work Saturday 04:00 - 10:00 and Sunday 10:30 - 17:00, with the +£3.00 p/h unsocial premium applying to any hours between 22:00-06:00.

Responsibilities

• Deliver hot bread, fresh perspectives, and five-star service to customers.
• Balance speed with safety to maintain freshness and availability during peak hours.
• Work closely with others as a team to maintain high output and quality.

Job description

All the details

Work Pattern

Saturday 04:00 - 10:00
Sunday 10:30 - 17:00

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it?