Customer Assistant - In-Store Bakery - Castlepoint

Marks and Spencer; Bournemouth; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks and Spencer Bournemouth is seeking a Customer Assistant for the Bakery section, handling fresh bread and pastries with energy and attention to detail. You will be a hands-on brand ambassador delivering hot bread and five-star service to our customers.

Expect early shifts and a fast-paced environment where teamwork, speed, and safety matter. This role offers hands-on experience in a bustling store, with opportunities to contribute to daily operational excellence.

Qualifications

• Customer service experience is preferred.
• Ability to handle food safely and maintain hygiene.

Responsibilities

• Serve customers with fast, friendly service.
• Maintain high standards of freshness and safety in bakery products.
• Balance demand and keep shelves stocked during peak times.
• Work closely with team to ensure quick, quality outputs.
• Be flexible and adapt to various roles as needed.

Skills

Customer service

Food handling

Communication

Job description

All the details

Work Pattern

Tuesday 04:00-12:45
Wednesday 04:00-12:45
Thursday 04:00-12:45
Saturday 04:00-12:45
Sunday 06:00-14.45
Tuesday 04:00-12:45
Wednesday 04:00-12:45
Thursday 04:00-12:45

This job role involves early mornings and working with specialist cutting equipment, which means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day. You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You'll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination. This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.