Customer Assistant - Food - Tunbridge Wells

Marks and Spencer; Tunbridge Wells; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Unsocial premium £3/h

Frontline food role

Job summary

Marks & Spencer in the United Kingdom is looking for a Customer Assistant in our Food section to be at the frontline of the UK's fastest growing retailer. You will deliver five-star service at pace and help customers find what they want on a busy shop floor.

Youll work early mornings and weekend shifts, and use Sparks App and in-store devices to enhance the customer experience. You should be a down-to-earth team player who thrives under pressure and is ready to roll up your sleeves daily.

Qualifications

• Availability for early mornings and weekends.
• Comfortable in a fast-paced store environment.
• Willingness to learn digital tools like Sparks App.

Responsibilities

• Assist customers and stock shelves across store areas.
• Provide friendly, efficient service and upsell products.
• Use Sparks App and store devices to help customers find items.

Job description

All the details

Work Pattern

Sunday 05:00 - 09:00
Monday 17:00 - 21:00
Thursday 05:00 - 09:00

"Under 18 disclaimer"

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. "

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?