Customer Assistant - Food - Newry The Quays

Marks & Spencer Plc; Newry; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation. You’ll sell and recommend new food products, using Sparks App and in-store devices to assist customers.

Be flexible to work across store areas and thrive in a busy retail environment. We value resilience, team spirit, and the ability to stay positive under pressure while delivering exceptional service to every customer who shops

Formación

• Be a resilient and committed brand ambassador.
• Confidently recommend and sell our newest food products to customers.
• Demonstrate digital confidence using Sparks App and in-store devices.

Responsabilidades

• Thrive in a high-pressure environment, staying sharp, fast and focused when the store is busiest.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player in a high-energy environment, supporting colleagues to deliver a seamless customer experience.
• Show flexibility to work across various store areas to meet changing retail demands.

Conocimientos

Customer service

Teamwork

Adaptability

Digital literacy

Herramientas

Sparks App

In-store devices

Descripción del empleo

All the details

Work Pattern

Saturday 12:15-21:00

Monday 17:00-21:00

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

Are you ready for it?