Customer Assistant - Food - Largs

Marks and Spencer; Largs; On-site; GBP 12,398,000 - 16,531,000; Full time

Job summary

Marks and Spencer in the UK is recruiting a Customer Assistant in our Food department. You will be at the frontline, delivering five‑star service at pace and supporting colleagues across store areas. You’ll work varied shifts, with early mornings and some unsocial hours eligible for a premium (£3 p/h).

You should be digitally confident, using Sparks App and in-store devices. We value resilience, teamwork, and a hands-on approach to meet customer demand, with opportunities to grow and raise the

Qualifications

• Proven customer service ability in a fast-paced retail environment.
• Comfortable using digital tools and in-store devices.
• Willingness to work in a team and adapt to busy times.

Responsibilities

• Deliver five-star service at pace to customers.
• Confidently recommend and sell food products.
• Utilise Sparks App and in-store devices to enhance customer experience.

Skills

Customer service

Digital literacy

Teamwork

Flexibility

Tools

Sparks App

Job description

All the details

Work Pattern

Week 1
Sunday 05:30-13:30
Monday 04:30-11:00
Tuesday 14:00-18:00
Wednesday 07:00-15:00

Week 2
Monday 04:30-11:00
Tuesday 14:00-18:00
Wednesday 07:00-15:00
Saturday 04:30-12:30

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas