Customer Assistant - Food - Hedge End

Marks and Spencer; Hedge End; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in Hedge End is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace and helping customers find products while answering questions.

Be ready to roll up your sleeves, work with a friendly team, stay digitally confident using Sparks App and in-store devices, and flex across store areas to meet busy demand.

Responsibilities

• Deliver five-star service at pace to customers.
• Recommend and sell latest M&S Food products.
• Utilise Sparks App and in-store devices to assist shoppers.
• Work as part of a high-energy, customer-focused team.
• Be flexible to work across different store areas.

Job description

All the details

Work Pattern

Week one
Monday 06:00 - 12:00
Tuesday 06:00 - 12:00
Friday 06:00 - 12:00
Saturday 06:00 - 12:00

Week two
Sunday 06:00 - 12:00
Wednesday 06:00 - 12:00
Thursday 06:00 - 12:00
Friday 06:00 - 12:00

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.