Customer Assistant - Food - Cirencester Simply Food

Marks & Spencer Plc; Cirencester; Vor Ort; GBP 12.000 - 17.000; Teilzeit

Zusammenfassung

Marks & Spencer plc in Cirencester is hiring a Customer Assistant for our Food section. You'll be on the frontline, delivering five-star service at pace while handling busy periods and high customer demand.

You'll learn product knowledge, roll up sleeves, and work across store areas when needed; digital tools like Sparks App and in-store devices will be used to enhance the customer experience. This role suits a resilient, team-oriented person who cares about customers.

Qualifikationen

• Experience delivering great customer service in a fast-paced retail environment.
• Able to stay calm and helpful during busy periods.
• Willing to learn product knowledge and upsell where appropriate.

Aufgaben

• Assist customers in the Food section with a friendly, proactive approach.
• Use Sparks App and in-store devices to enhance the shopping experience.
• Support across store areas as needed and contribute to a high-energy team environment.

Kenntnisse

Customer service

Teamwork

Communication

Digital literacy

Tools

Sparks App

In-store devices

Jobbeschreibung

Work Pattern

Wednesday 06:00-10:00
Thursday 06:00-10:00
Friday 06:00-10:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.