Customer Assistant - Food - Carrickfergus

Marks & Spencer Plc; Carrickfergus; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer plc is seeking a Customer Assistant to join our Food section. You’ll be at the frontline, delivering five-star service, recommending and selling our newest food products, and helping customers find what they need.

You’ll thrive in a fast-paced, high-pressure store environment, be digitally confident with Sparks App and in-store devices, work as part of a tight-knit team, and stay flexible to cover shifts across different store areas.

Qualifications

• Provide five-star service at pace to customers.
• Knowledge of M&S Food products and willingness to roll up sleeves.
• Be resilient and a brand ambassador for M&S.
• Be digitally confident, using Sparks App and in-store devices.
• Be a team player and adaptable to different store areas.
• Flexible across shifts and store sections.

Responsibilities

• Be at the frontline, confidently recommending and selling new food products.
• Deliver remarkable service so customers feel valued every time they shop.
• Thrive in a high-pressure store environment.
• Contribute to a positive, high-energy team.

Job description

Sunday 18:00 - 22:00
Monday 17:30 - 21:30
Saturday 17:30 - 21:30

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?