Customer Assistant — Fast-Paced Store Team Player

Sainsbury's; North East; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Share schemes

Job summary

Sainsbury's is seeking a Customer Assistant to join our stores in the North East. You’ll play a key role in delivering friendly, efficient service, keeping shelves well-stocked and ensuring customers have a great experience from entry to checkout.

In this fast-paced retail role, you’ll use digital tools to assist customers, support colleagues, and learn about our promotions and products to make helpful recommendations. A flexible, team‑oriented mindset is essential for success.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive working in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.

Skills

Customer service

Team player

Flexible

Digital tools

Communication

Tools

POS systems

Job description

Sainsbury's is seeking a Customer Assistant to join our stores in the North East. You’ll play a key role in delivering friendly, efficient service, keeping shelves well-stocked and ensuring customers have a great experience from entry to checkout.

In this fast-paced retail role, you’ll use digital tools to assist customers, support colleagues, and learn about our promotions and products to make helpful recommendations. A flexible, team‑oriented mindset is essential for success.