Customer Assistant — Fast-Paced Retail Hero + Discounts

Sainsbury's Digital, Tech and Data; Essex; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail discounts

Cycle to work

Mental wellbeing resources

Financial wellbeing resources

Job summary

Sainsbury's is looking for store colleagues to join our teams and help deliver excellent customer service during busy festive periods and all year round. You’ll be helping customers, arranging stock, and using digital tools to assist with orders and product knowledge.

The role offers ongoing opportunities within a large, inclusive retailer with a focus on safety, teamwork, and personal development. We welcome flexible and proactive individuals who thrive in a fast-paced environment and enjoy

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive working in a fast-paced, physical and high-energy environment.
• A committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.

Job description

Sainsbury's is looking for store colleagues to join our teams and help deliver excellent customer service during busy festive periods and all year round. You’ll be helping customers, arranging stock, and using digital tools to assist with orders and product knowledge.

The role offers ongoing opportunities within a large, inclusive retailer with a focus on safety, teamwork, and personal development. We welcome flexible and proactive individuals who thrive in a fast-paced environment and enjoy