Customer Assistant - Café - Abingdon

Marks and Spencer; Abingdon; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in Abingdon's store cafe is hiring for a hands-on cafe assistant. You will work on weekends (Saturday and Sunday) with shift times 06:00 - 14:45, delivering warm, five-star service while keeping customers refreshed and satisfied.

You’ll be a brand ambassador, making food and drink recommendations, and helping the cafe operate smoothly during busy periods. Be prepared for a fast pace, keep calm under pressure, and support colleagues across the cafe.

Qualifications

• Being digitally confident to take and fulfil orders quickly.
• Maintaining impeccable food safety standards at all times.
• Strong teamwork to support colleagues in a high-pressure cafe.

Responsibilities

• Take and fulfil orders quickly using digital tools.
• Keep queues moving and service five-star even at peak times.
• Ensure food safety standards are consistently met.

Skills

Digital confidence

Food safety

Teamwork

Flexibility

Job description

All the details

Work Pattern

Saturday: 06:00 - 14:45
Sunday: 06:00 - 14:45

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

  It’s intense but, for the right person, incredibly rewarding.