Customer and Trading Manager - Nightshift

Sainsbury's; Richmond; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer and Trading Manager for their night shift team. This role is perfect for those looking to start or advance their retail management career, providing essential skills and development opportunities. You will lead a dedicated team, ensuring smooth operations during the night, from restocking shelves to managing deliveries. With a focus on customer service and operational excellence, this position offers a chance to make a significant impact. Enjoy a range of benefits including a night shift premium, generous discounts, and a supportive work environment.

Benefits

Nightshift premium

4-night work week

10% staff discount

Free food and hot drinks

Generous holiday leave

Matching pension contributions

Share scheme

Wellbeing support services

Access to colleague networks

Qualifications

• Aspiring or experienced retail manager with strong leadership skills.
• Organized and decisive, focused on operational excellence.

Responsibilities

• Lead the overnight team for in-store operations.
• Manage team performance and ensure excellent customer service.
• Oversee restocking shelves and processing deliveries.

Skills

Team Leadership

Customer Service

Operational Excellence

Resource Planning

Job description

Customer and Trading Manager - Nightshift

Join to apply for the Customer and Trading Manager - Nightshift role at Sainsbury's.

Overview

Night shift is where the magic happens. Deliveries arrive, shelves are restocked, and everything must be ready for the next day. This role is ideal for starting or developing your retail management career, as it helps you build essential skills.

Responsibilities

• Lead the overnight team responsible for in-store operations during your shift.
• Manage team performance, plan resources, and ensure excellent customer service.
• Oversee tasks such as restocking shelves, processing warehouse deliveries, and assisting with online order picking.
• Coordinate shift planning and handover to the next manager.

Who You Are

An aspiring or experienced retail manager capable of motivating and inspiring a team. You are organized, decisive, and inclusive, with a focus on operational excellence during night shifts.

Development Opportunities

Receive tailored induction, training, and coaching to support your growth. Opportunities to take on more responsibilities are encouraged as you develop your skills.

Benefits

• Nightshift premium of up to £4,500 annually, where eligible.
• 4-night work week for full-time nightshift managers.
• 10% staff discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays.
• Free food and hot drinks on duty.
• Generous holiday, maternity, and paternity leave.
• Matching pension contributions (4-7.5%).
• Sainsbury’s share scheme.
• Wellbeing support services.
• Access to colleague networks and discounts on various services.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Retail

Click ‘apply’ to start your Sainsbury’s journey.