Customer and Trading Manager - Nightshift

Sainsbury's; Cobham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Night Shift Team Leader to oversee in-store activities during the night. This role is perfect for those looking to kickstart or advance their retail management career. You will lead a dedicated team, ensuring operational excellence and customer satisfaction. With comprehensive training and support, you’ll develop essential management skills while enjoying a range of attractive benefits, including a night shift premium and generous discounts. Join a diverse and award-winning employer committed to your growth and success.

Benefits

Nightshift premium

4-night workweek

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension contributions

Share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Qualifications

• Excellent leadership and motivational skills to guide a team.
• Ability to manage resources effectively and ensure operational efficiency.

Responsibilities

• Lead the overnight team and ensure smooth operations during the night shift.
• Manage team performance and provide a thorough handover to the next manager.

Skills

Team Leadership

Operational Management

Customer Service

Resource Planning

Communication Skills

Education

High School Diploma

Management Training

Job description

Night Shift Team Leader

Night shift is where the magic happens. Deliveries come in, shelves are restocked, and everything has to be ready for the next working day. It’s a great place to start or develop your retail management career, as it helps develop essential skills.

You’ll lead the overnight team, responsible for in-store activities during your shift. With great training, you’ll gain the confidence to lead your team, plan resources effectively, and ensure customer satisfaction.

What you’ll be doing

Our purpose is driven by our passion for food: together, we serve and help every customer.

Your team will restock shelves, handle warehouse deliveries, and assist with overnight online picking. You’ll ensure everything is in the right place for colleagues and customers in the morning. Your focus will be operational in-store management: running the night shift smoothly, managing team performance and time, and demonstrating a decisive, organized, and inclusive approach.

We recognize that working at night isn’t for everyone. An additional annual premium of up to £4,500 is applied to salaries for night shift management roles, where eligible.

During your shift, you’ll be ultimately responsible for ensuring everything runs seamlessly. In collaboration with other managers, you’ll plan shift patterns and activities in advance. At the end of your shift, you’ll provide a thorough handover to the next manager.

We’ll give you the time and space needed to do all this properly. When our teams work well together, our customers notice.

Who you are

This role is an excellent way to start your management career in retail or to develop existing skills to a high standard. Our customers seek that extra special touch in-store, and your ability to guide, motivate, and inspire your team will be key to achieving this.

Our structure ensures management presence across all opening hours, so customers and colleagues always feel comfortable asking for help or offering solutions. You’ll be responsible for making everything as good as it can be. We’re an award-winning, diverse employer, committed to supporting everyone to be themselves.

How you can develop

Joining us, you’ll receive a clear induction and orientation, along with a tailored training plan developed with your manager. They will support and coach you to perform well and develop your skills. There are plenty of opportunities to stretch and grow — just let us know when you’re ready for more. Remember, you’ll be part of the Sainsbury’s family, with many options for progression.

What we’ll give you

Salary will depend on your experience, store size, complexity, and location. We also offer a range of benefits for our managers, including:

• Nightshift premium — up to £4,500 annually for eligible night workers.
• 4-night workweek — our full-time nightshift managers work across four nights.
• Discount card — 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos every payday.
• Free food and hot drinks for colleagues in all stores.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension — we match 4-7.5% of your contributions.
• Sainsbury’s share scheme — build an investment at discounted rates.
• Wellbeing support — access to emotional support, counseling, legal, and financial advice.
• Colleague networks — connect with like-minded colleagues to fulfill your potential.
• Cycle to Work scheme — hire a bike and cycling equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

Click ‘apply’ to start your Sainsbury’s journey.