Customer and Trading Manager - Convenience

Sainsbury's Supermarkets Ltd; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Customer and Trading Manager for their convenience stores in London. This role offers the opportunity to develop a management career, leading a team and ensuring customer satisfaction. The position includes flexible working hours and various employee benefits.

Benefits

Condensed working hours

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Ability to guide, motivate, and inspire the team.
• Experience in retail management or a desire to develop management skills.

Responsibilities

• Manage the store during shifts, ensuring smooth operations.
• Plan resources and product availability effectively.

Skills

Leadership

Team Management

Customer Service

Job description

Customer and Trading Manager - Convenience

305322

FULL_TIME

Retail Manager

Permanent

Clapham High Street Local Store, Sainsbury's Supermarkets Ltd 33 Clapham High Street, London Greater London, SW4 7TP

It couldn’t be easier to develop an amazing retail management career with Sainsbury’s. Our convenience stores are perfect to help you develop all the skills you’ll need — and more.

You’ll be responsible for everything that happens in-store during your shift; and great training will give you the confidence to lead your team, plan resources effectively, and ensure customers are always delighted.

What you’ll be doing

Our purpose is driven by our passion for food: together, we serve and help every customer.

You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organized, and inclusive approach. Reporting to the Store Manager, you and the small team of other managers will plan in advance, including shift patterns, product availability, and busy times throughout the day, ensuring those essential products are available for our customers and that everything runs smoothly. At the end of each shift, you’ll provide a thorough handover to the next manager.

We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

Who you are

This is a great way to begin your management career in retail or to develop the skills you already have to a first-class level. Our customers are always looking for that something extra special in-store, and your ability to guide, motivate, and inspire your team will be key to achieving that.

Our structure provides clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going well. You’ll be ultimately responsible for making everything as good as it can be. As a Customer and Trading Manager, we’ll give you the opportunity to work your full-time hours across four days. We are an award-winning, diverse employer, so you'll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us, you will receive a clear induction and orientation, alongside a training plan tailored to your needs that you'll develop with your manager. They will support and coach you to deliver great performance while giving you plenty of time to grow.

There are many opportunities to stretch and develop your skills—just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s team, so you’ll never be short of options.

What we’ll give you

Salary will depend on your experience, store size, complexity, and location. Additionally, we offer a range of benefits including:

• Condensed working—opportunity to work your hours flexibly over 4 days
• Discount card—10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks for colleagues in all stores
• Generous holiday entitlement, maternity, and paternity leave
• Pension—company matches 4-7.5% of your contributions
• Sainsbury’s share scheme—opportunity to invest at discounted rates
• Wellbeing support—access to emotional support, counseling, legal, and financial advice
• Colleague networks—connect with like-minded individuals to help fulfill your potential
• Cycle to Work scheme—hire a bike and cycling equipment, saving on tax and NI
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more

Click ‘apply’ to start your Sainsbury’s journey