Customer and Trading Manager

Sainsbury's Supermarkets Ltd; Coventry; On-site; GBP 30,000 - 36,000; Full time

Job summary

An established industry player is seeking a dynamic Customer & Trading Manager to lead a dedicated team in delivering exceptional service. This role involves overseeing store operations, managing performance, and ensuring product availability. The ideal candidate is an inspiring manager with excellent communication skills, ready to foster a motivated team. With a focus on planning and commercial acumen, you'll drive sales while enjoying various perks, including discounts and a retirement savings plan. Join this innovative company and make a difference in the retail sector!

Benefits

15% discount card after 12 weeks

Annual bonus scheme

Retirement savings plan with matching contributions

Discounted shares in Sharesave scheme

Cycle to work scheme

Special offers on gym memberships and more

Qualifications

• Inspiring manager with strong communication and planning skills.
• Ability to coach and motivate a diverse team.

Responsibilities

• Oversee store operations including opening, closing, and cashing up.
• Support team in stock replenishment and customer service.

Skills

Team Management

Customer Service

Communication

Planning and Prioritization

Commercial Acumen

Job description

Salary: 30,450
Location: Coventry Station Local Store, Coventry, CV1 2GT
Contract type: Permanent
Business area: Retail
Closing date: 20 May 2025
Requisition ID: 304389

As a Customer & Trading Manager you’ll oversee every aspect of the store –from opening and closing the store, cashing up, managing performance and schedule-planning, to making sure those essential products are there for our customers. You’ll be there to lend a hand to your close-knit team when they need it – replenishing stock, taking deliveries, and serving on the checkouts – helping them to deliver a real ‘wow’ service to our customers.

Managing in a Sainsbury’s store calls for a brilliant role model. Always ready to support, and, influence, you’ll be focused on creating and managing a diverse, motivated and energised team who love what they do. You’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales for your store. A brilliant planner with strong prioritisation skills and excellent commercial acumen, you’ll have the flexibility to support different locations, at different times, when asked.

Retail experience isn’t essential, but the right person is - an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology. Our values make us different – there’s no uniform, because we want you to be you and there are lots of great benefits in helping us help everyone eat better, including:

• You'll receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury’s shopping for five days every pay day and 10% off at Sainsbury’s, Argos, and Habitat throughout the year.
• Annual bonus scheme where you are rewarded on your contribution to our success
• Retirement savings plan where we match your contributions up to 7.5%
• Discounted shares in our Sainsbury’s Sharesave scheme
• Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more

Click apply to start your Sainsbury’s journey.