Customer Analytics Lead

JR United Kingdom; Slough; On-site; GBP 55,000 - 85,000; Full time

Job summary

A leading global technology company seeks a data strategy expert to drive data-driven decision-making in digital commerce operations, focusing on customer data strategies. The role involves managing analytics initiatives, leading teams, and ensuring compliance with regulations, while leveraging various data tools for comprehensive insights.

Qualifications

• Experience with Data Visualization tools such as Looker.
• Knowledge in Data Warehousing, specifically Azure.
• Ability to lead projects with multiple partners.

Responsibilities

• Develop customer data strategy aligned with growth targets.
• Lead cross-functional analytics initiatives.
• Manage Customer Data Platform roadmap.

Skills

Data Visualization

Data Warehousing

E-commerce Knowledge

Team Leadership

Data-Driven Decision Making

Tools

Looker

Azure

Adobe Campaign

Job description

Social network you want to login/join with:

The Change Partners - Global talent specialists for a connected world

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

The Change partners are working with a global technology company to support the growing needs within the digital operations. You will spearhead customer data strategy and drive data-driven decision making across our rapidly expanding digital commerce operations.

Key Responsibilities

• Develop a comprehensive customer data strategy aligned with business objectives and commercial growth targets.
• Lead cross-functional analytics initiatives across Commercial, Marketing, and Website teams to unlock customer opportunities.
• Own Customer Data Platform roadmap, including data warehouse management, predictive modelling, and AI implementation
• Manage strategic agency partnerships to deliver multi-year analytics objectives and capability enhancement.
• Champion data-driven decision making while ensuring compliance with regulatory requirements

What you need to be successful

• Experience in using and managing the implementation of Data Visualisation tools (e.g. Looker - Enterprise), Data Warehousing tools (e.g. Azure) and Activation tools (e.g. Adobe Campaign)
• Knowledge of the e-commerce landscape and likely future opportunities & challenges
• Willing to challenge peers and leaders through questioning, prioritisation and planning
• An ability to lead a team, working on multiple projects for multiple partners at the same time

Please apply if you're interested in learning more

Please note this role doesn't offer sponsorship