Customer Analytics Lead

JR United Kingdom; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading global technology company is looking for an expert in customer data strategy to enhance their digital commerce operations. This role involves spearheading data analytics initiatives and managing the Customer Data Platform. Candidates should possess strong leadership abilities and experience with data visualisation tools, ensuring alignment with business goals and compliance.

Qualifications

• Experience with Data Visualisation tools, Data Warehousing, and Activation tools is essential.
• Understanding of e-commerce landscape and ability to manage projects.
• Leadership skills for overseeing multiple projects and partnerships.

Responsibilities

• Develop a customer data strategy aligned with business objectives.
• Lead analytics initiatives and manage data platform roadmap.
• Ensure regulatory compliance and promote data-driven decisions.

Skills

Data Visualisation

Data Warehousing

Leadership

Analytical Skills

Tools

Looker

Azure

Adobe Campaign

Job description

Social network you want to login/join with:

The Change Partners - Global talent specialists for a connected world

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

The Change Partners are working with a global technology company to support the growing needs within digital operations. You will spearhead customer data strategy and drive data-driven decision making across our rapidly expanding digital commerce operations.

Key Responsibilities

• Develop a comprehensive customer data strategy aligned with business objectives and growth targets.
• Lead cross-functional analytics initiatives across Commercial, Marketing, and Website teams to identify customer opportunities.
• Manage Customer Data Platform roadmap, including data warehouse management, predictive modelling, and AI implementation.
• Oversee strategic agency partnerships to achieve analytics objectives and capability enhancement.
• Promote data-driven decision making while ensuring regulatory compliance.

What you need to be successful

• Experience with Data Visualisation tools (e.g., Looker), Data Warehousing (e.g., Azure), and Activation tools (e.g., Adobe Campaign).
• Understanding of the e-commerce landscape, future opportunities, and challenges.
• Ability to challenge peers and leaders through questioning, prioritisation, and planning.
• Leadership skills to manage multiple projects and partners simultaneously.

Please apply if you're interested in learning more.

Please note this role doesn't offer sponsorship.