Customer Advisor - Stock flow - Jersey

B&Q Limited; Saint Helier; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Pension scheme

ShareSave options

6.6 weeks holiday

Employee discounts

Wellbeing benefits

Job summary

B&Q Jersey is hiring a Stock Flow Customer Advisor for night replenishment. You’ll help keep shelves stocked, ensure safety and efficiency, and may gain forklift certification to support operations.

You’ll join a team with a rota that includes weekends and evenings, and you’ll contribute to improving processes while delivering great service to customers.

Qualifications

• Excellent communication and planning abilities.
• Organised and analytical mindset with strong teamwork.
• Willing to work a rota including weekends and evenings.

Responsibilities

• Ensure the store is stocked with customer essentials and products.
• Maintain efficiency and safety; support stock flow and replenishment.
• Possess or develop forklift skills; contribute to process improvements.
• Collaborate with colleagues to meet shift targets and service levels.

Skills

Communication

Organisation

Analytical thinking

Teamwork

Flexible schedule

Tools

Forklift license

Job description

Overview

Customer Advisor - Stock Flow - Night replenishment

Full Time - 36.75 hours per week

Fixed term Contract

Shifts available Monday - Thursday 6pm - 02.30. / Friday 6pm -01.15.

UK Notional hourly rate £15.24per hour (Plus additional £2 per hour between 10pm - 5am)**

B&Q Jersey

*Colleagues under 18 are not permitted to work between 10pm-6am

At this time, we can only consider applicants for this role who can provide valid documentation of entitlement to work Jersey, as issued by the Government of Jersey.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

What we need:

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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