Customer Advisor - Stock flow

B&q; Abingdon; On-site; Full time

Job summary

Join a leading home improvement retailer as a Stock Flow Customer Advisor in Abingdon. You'll play a crucial role in helping customers enhance their homes, providing them with the tools and confidence they need. The company values diversity and offers extensive training and development opportunities.

Benefits

Discount card

Share plans

Life assurance

Employee assistance program

Pension scheme

Leave

Product discounts

Eye care

Cycling to work scheme

Long service recognition

Responsibilities

• Be a vital part of improving customers' homes.
• Provide ideas, advice, and tools to customers.

Job description

UK Notional hourly rate: £12.71 per hour (plus a store-specific location allowance of 50p per hour)

B&Q Abingdon

We believe anyone can improve their home to make life better. Every day, we provide our customers with ideas, advice, tools, and confidence to create a home they love. Join us as a Stock Flow Customer Advisor and be a vital part of this mission.

We are committed to equality for all employees, applicants, and future employees across all Kingfisher companies, regardless of age, gender, marital or civil partnership status, colour, ethnicity, culture, religious or philosophical beliefs, political opinions, disability, gender identity, gender expression, or sexual orientation.

If you require any additional support or adjustments to assist with your application, please contact us at [e-mail].

01 / 04

Benefits and Perks

• Discount card: Enjoy 20% off at B&Q in-store and online after 3 months of employment.
• Share plans: Save from just £5/month or become a shareholder in Kingfisher.
• Life assurance: Provides financial protection for your loved ones.
• Employee assistance program: Confidential support for wellbeing, legal, financial, and personal matters.
• Pension scheme: Access to the Kingfisher Pension Scheme with employer contributions.
• Leave: 6.6 weeks' annual leave plus extra days and cash rewards for long service milestones.
• Product discounts: Special discounts on products and services, including gym memberships at over 3,300 health clubs.
• Eye care: Free eye tests every two years and contribution towards glasses if needed.
• Cycling to work scheme: Save money and stay green with salary sacrifice on bikes and safety gear.
• Long service recognition: Extra leave and cash bonuses for every 10-year milestone up to 40 years.

Training & Development

We support your growth through our learning platform Leo, offering accessible training anytime, anywhere. From onboarding to leadership programs, we help you develop your skills and advance your career.

Our programs include:

• In-role development opportunities
• Technical skills training
• Accelerated Talent Programmes for leadership and management

Induction and a Day in the Life

Our comprehensive induction helps new colleagues understand our values, culture, and operations. Caitlin, a Showroom Customer Advisor, shares her experience of working with diverse customers and colleagues, emphasizing the importance of teamwork and customer service.

We’ll keep in touch with feedback and potential job offers. Check out our FAQs for more about the interview process.