Customer Advisor - Night Stock flow

B&Q Limited; Devon and Torbay; In loco; GBP 18.000 - 22.000; Tempo pieno

Descrizione del lavoro

B&Q Plymouth is seeking a Night Stock Flow Customer Advisor to join our team. You will help keep the store stocked and safe overnight, serving customers and supporting colleagues. The role is full-time, 36.75 hours per week, with shifts Monday to Sunday 9:00 pm to 6:00 am.

Notional hourly rate £13.10, with a £2 uplift for hours between 10 pm and 5 am. You should be a great communicator, enjoy working in a team, and be flexible to a rota including weekends and bank holidays, with opportunities to

Competenze

• Excellent communication and clear thinking under pressure.
• Organised, analytical mindset with ability to keep processes simple.
• Team player comfortable supporting colleagues and on rosters including weekends and holidays.

Mansioni

• Ensure the store is stocked and safe overnight, meeting customer needs and supporting sales.
• Operate with a focus on efficiency and safety; opportunities to gain forklift competence.
• Contribute to decisions that help the store grow and improve operations.

Descrizione del lavoro

Overview

Customer Advisor - Night Stock Flow

Full Time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 9.00pm - 6.00am

UK Notional hourly rate £13.10 per hour (+additional £2 per hour between 10pm - 5am)*

B&Q Plymouth

*Colleagues under 18 are not permitted to work between 10pm-6am

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Night Stock Flow Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

What we need:

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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