Customer Advisor - Flexible Hours & Training

The Boots Company PLC; Luton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Retirement plan

Annual bonus

Employee discounts

Flexible benefits

Counselling support

Job summary

Boots is seeking a Customer Advisor to join our on-site team in the United Kingdom. The role involves helping customers at the tills, offering expert product advice, and promoting current offers to enhance the shopping experience.

You will work with the store team to ensure products are well displayed, stock is replenished, and the store environment remains clean and welcoming. Training is provided to support your success and career development.

Qualifications

• Experience in delivering great customer service in a retail environment.
• Strong communication and listening skills to understand customer needs.
• Team player who contributes to a positive store culture.
• Able to work at pace and adapt to a busy environment.

Responsibilities

• Greet customers and provide helpful advice on Boots products.
• Explain in-store offers and promotions to customers.
• Ensure shelves are replenished and displays are well presented.
• Support store operations to keep the shopping environment clean and inviting.
• Participate in award-winning training accredited by the Institute of Customer Service.

Skills

Customer service

Communication

Teamwork

Attention to detail

Brand ambassador

Listening

Job description

Boots is seeking a Customer Advisor to join our on-site team in the United Kingdom. The role involves helping customers at the tills, offering expert product advice, and promoting current offers to enhance the shopping experience.

You will work with the store team to ensure products are well displayed, stock is replenished, and the store environment remains clean and welcoming. Training is provided to support your success and career development.