Customer Advisor - Fast-Paced Retail & Training

The Boots Company PLC; Belfast City District; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

EAP through TELUS Health

Job summary

Boots is hiring a Customer Advisor in Belfast, onsite. The role involves assisting customers at tills, giving product advice, and keeping the store welcoming.

You’ll join a team, receive award-winning training accredited by the Institute of Customer Service, and benefit from Boots’ rewards and discounts. This is an excellent entry point for a retail career.

Great for those starting out or with retail experience, with ample opportunities to grow within Boots.

Qualifications

• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

Responsibilities

• Help customers and put them at ease; listen, answer questions, and give great advice on Boots products.
• Promote in-store offers and schemes to customers.
• Help stores run smoothly by ensuring products are displayed and stock is replenished.
• Work with the team to provide a great shopping experience and keep the store clean and presentable.
• Receive award-winning training accredited by the Institute of Customer Service.

Skills

Customer service

Communication

Teamwork

Attention to detail

Brand ambassador

Job description

Boots is hiring a Customer Advisor in Belfast, onsite. The role involves assisting customers at tills, giving product advice, and keeping the store welcoming.

You’ll join a team, receive award-winning training accredited by the Institute of Customer Service, and benefit from Boots’ rewards and discounts. This is an excellent entry point for a retail career.

Great for those starting out or with retail experience, with ample opportunities to grow within Boots.