Customer Advisor - Checkouts

B&Q Limited; Walton-on-Thames; On-site; GBP 11,000 - 14,000; Part time

Job summary

Join B&Q as a Customer Advisor in Checkouts and become a vital part of the team. You will assist customers in their home improvement projects while providing exceptional service and ensuring the store is ready for customers. This part-time role offers a competitive salary along with various benefits, including a pension scheme and well-being packages.

Benefits

Award-winning pension scheme

Shopping discounts

Employee Assistance Programme

6.6 weeks holiday

Colleague wellbeing benefits

Qualifications

• Friendly and outgoing personality.
• Eager to learn new skills and technology.
• Ability to work flexible hours, including weekends.

Responsibilities

• Assist customers with their home improvement projects.
• Manage transactions and ensure a great customer experience.
• Maintain store displays and assist with click & collect services.

Skills

Customer service

Teamwork

Adaptability

Job description

Overview

Customer Advisor - Checkouts

Part time - 15 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 8:30pm

UK Notional hourly rate £12.71 per hour (Inclusive of an £0.81 per hour, store specific location allowance)

B&Q Welwyn

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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