Customer Advisor - Checkouts

B&Q Limited; Livingston; Presencial; GBP 10.000 - 13.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

ShareSave

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Descripción de la vacante

B&Q Livingston is hiring a part-time Customer Advisor for Checkouts/Building. The 3-month fixed term contract includes shifts 7.00am–10.00pm, Monday to Sunday. The role pays £13.10 per hour and involves training in multiple areas and a focus on great customer service at tills.

You’ll work as part of a friendly team, handling sales, click & collect, and store displays to keep the store looking its best. This is a great way to gain experience in home improvement retail and customer care.

Formación

• Friendly and outgoing, enjoy helping customers.
• Able to learn new technology and processes.
• Willing to work a rota including weekends, evenings and bank holidays.

Responsabilidades

• Deliver excellent customer service at the checkouts.
• Assist with click & collect, setting up displays and store presentation.
• Support tills operations and upsell where appropriate.
• Be trained in various store areas to support the team.

Conocimientos

Customer service oriented

Team player

Flexible schedule

Willingness to learn

Herramientas

POS system

Descripción del empleo

Overview

Customer Advisor - Checkouts / Building

Part Time - 15 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £13.10 per hour

B&Q Livingston

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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