Customer Advisor

B&Q; Penryn; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Penryn is recruiting a Customer Advisor on a part-time basis (23.75 hours per week) for a 3-month fixed-term contract. Join our team to help customers with home improvement ideas, advise on products, manage stock, and keep displays looking inviting.

We value friendly, team-minded individuals who enjoy learning new skills, including potential training in paint-mixing and timber cutting. The role requires flexibility to work weekends, evenings and bank holidays at the Penryn store.

Qualifications

• Friendly, outgoing and eager to learn.
• Team player able to work in a rota including weekends.
• Interested in learning new technologies and painting-related tasks.

Responsibilities

• Provide expert customer advice and guidance.
• Assist with stock management and display setup.
• Keep the store looking inviting and well-presented.
• Opportunity to train in paint-mixing and timber cutting.

Skills

Customer service

Teamwork

Flexible scheduling

Sales

Job description

Shifts

Shifts available Monday - Sunday, 7.00am - 10.00pm

Location

B&Q Penryn

Employer

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

Role Overview

Customer Advisor

Part Time - 23.75 hours per week

3 Month Fixed Term Contract

UK Notional hourly rate £ 13.10 per hour

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

• an award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits

We also provide generous breaks to make sure you're refreshed and able to perform at your best.

We do

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.