Customer Advisor

B&Q; Aberdeen City; On-site; GBP 14,752 - 21,010; Part time

Benefits offered by this job

Competitive salary

6.6 weeks holiday

Share-save options

Award-winning pension scheme

Employee assistance programme

Shopping discounts

Job summary

A leading home improvement retailer in Aberdeen is seeking a Customer Advisor for a full-time, 3-month fixed term position. In this role, you will provide expert advice to customers on their home improvement projects, manage stock, and ensure the store's visual appeal. The ideal candidate must be friendly, outgoing, and a team player, with a passion for home improvement. The position offers a competitive salary and various employee benefits, including holidays and pensions.

Qualifications

• Must be friendly and eager to learn.
• Should be excited about home improvement.
• Must work well in a team.

Responsibilities

• Become an expert advisor for customer home improvement projects.
• Manage stock and set up displays.
• Provide exceptional customer service.

Skills

Friendly, outgoing and eager to learn

Obsessed with home improvement

Team player

Job description

Shifts available Monday – Sunday, 7.00am – 10.00pm
From B&Q Aberdeen, we believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Overview

• Position: Customer Advisor
• Contract: 3‑month fixed term
• Hours: 36.75 per week, full time
• Shifts: Monday – Sunday, 7.00am – 10.00pm
• Pay: £12.98 per hour, inclusive of an £0.27 per hour store‑specific allowance

What’s the job?

As a Customer Advisor you’ll become an expert advisor and a guide. You’ll get to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays and ensuring your store looks great. You’ll be trained in paint‑mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

• Friendly, outgoing and eager to learn
• Obsessed with home improvement and excited to help others
• Team player who can work on a rota that includes weekends, evenings and bank holidays

What’s in it for me?

• Competitive salary, 6.6 weeks holiday, share‑save options and award‑winning pension scheme
• ShareSave options, 6.6 weeks holiday, payroll giving, employee assistance programme and shopping discounts
• Clear focus on diversity and inclusion and access to a range of wellbeing benefits

For application or interview adjustments, contact [e-mail].