Customer Accounts & Logistics Administrator

Rhenus Logistics; Nuneaton; On-site; GBP 21,000 - 29,000; Full time

Job summary

Rhenus Logistics is seeking a Logistics Administrator to support daily operations and liaise with customers. The role involves coordinating shipments, maintaining stock via the WMS, and generating daily performance reports.

You will also assist with invoicing, planning, and coaching junior staff while working within established deadlines. The ideal candidate has strong English communication, advanced MS Office skills, and a minimum of one year in a similar role within logistics.

Qualifications

• Excellent English, written and spoken, with good communication skills.
• Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Able to prioritise tasks within a daily work schedule.
• At least 1 year of experience in a similar role.
• Knowledge of the logistics industry, records management and planning.

Responsibilities

• Liaise with customers daily to provide support and advice.
• Produce daily reports (KPIs, WIPs, logs, shortages, failed deliveries, quantities).
• Arrange shipping: booking slots, courier, driver details, tracking parcels.
• Manage stock movements via WMS system.
• Coordinate re-works to plan and cost pre-retail requirements.
• Gather data to produce invoices and resolve PO issues.
• Follow plans and timelines; work to deadlines.
• Guide and coach administrators and new colleagues.
• Ensure timely task completion to enable next steps.
• Vigilance and involve others when needed.
• Undertake other tasks as directed by Line Manager.

Skills

English language

MS Office

Prioritisation

Attention to detail

Administration

Team player

1 year experience

Industry knowledge

Job description

Rhenus Logistics is seeking a Logistics Administrator to support daily operations and liaise with customers. The role involves coordinating shipments, maintaining stock via the WMS, and generating daily performance reports.

You will also assist with invoicing, planning, and coaching junior staff while working within established deadlines. The ideal candidate has strong English communication, advanced MS Office skills, and a minimum of one year in a similar role within logistics.