Customer Account Manager

Certas Energy Ltd; Immingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Account Manager to join their supportive team in Immingham. This role offers a fantastic opportunity for individuals with a background in sales or account management to thrive. You'll be responsible for driving business growth, managing customer accounts, and building lasting relationships through a consultative approach. With a competitive commission structure and clear career progression, this role is perfect for those who are target-driven and eager to succeed in a fast-paced environment. Join a company that values your development and rewards your success!

Benefits

Competitive commission structure

Clear career progression

Ride to Work scheme

Exclusive brand discounts

Holiday trading scheme

Qualifications

• Previous experience in sales, telesales, or account management is essential.
• Strong negotiation and communication skills are a must.

Responsibilities

• Manage and grow a portfolio of customer accounts.
• Identify opportunities for up-selling and new customer acquisition.

Skills

Sales Experience

Account Management

Negotiation Skills

Communication Skills

Time Management

Resilience

Job description

Customer Account Manager
Location: Immingham Office
Contract: Full Time, Permanent
Hours: 37.5 hours per week
Salary: Competitive salary with up to £6k Commission per annum

Are you a confident communicator with a passion for sales and building lasting customer relationships? We’re looking for a Customer Account Manager to join our friendly and supportive team at Certas Energy in Immingham.

This is a fantastic opportunity for someone with previous account management experience or a background in telesales and outbound calling. If you're target-driven, resilient, and looking for a role where you can truly grow, this could be the perfect fit.

What you’ll do:

As a Customer Account Manager, you’ll play a key role in driving business growth and delivering outstanding customer service. You’ll be responsible for:

• Managing and growing a portfolio of customer accounts
• Identifying opportunities for up-selling, cross-selling, and new customer acquisition
• Building long-term relationships through a consultative sales approach
• Negotiating effectively to increase margins and meet targets
• Working collaboratively within a professional, quality-focused sales team

What we’re looking for:

• Previous experience in sales, telesales, or account management
• Strong negotiation and communication skills
• A confident, self-motivated, and results-oriented mindset
• Ability to work independently and manage time effectively
• Resilience, tenacity, and the drive to succeed

What you’ll get:

• Competitive commission structure – up to £6k OTE
• Clear career progression within a multi-layered sales structure
• Ride to Work scheme
• Exclusive brand discounts through the Certas Group scheme
• Holiday trading scheme (buy and sell holiday)

Join us and take the next step in your career with a business that values your development and rewards your success.

Apply now to become a part of our growing team at Certas Energy

Company Information

Certas Energy is the leading independent distributor of fuels and lubricants in the UK.

With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.

Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.