Custody-to-Employment Support Specialist

Shaw Trust; Ashford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days leave

Volunteer leave

Enhanced pension

Life assurance

Learning opportunities

Diversity networks

Health plan

Job summary

Shaw Trust is seeking a CFO Custody Support Worker to manage a caseload of participants with complex needs in custody, providing high quality support to enable resettlement and entry into sustainable employment.

You will maintain case notes, input achievements into CATS+ and update P-Nomis where relevant, while building relationships with prisons and local partners to ensure referrals and smooth transitions through pre-release and RoTL processes.

Qualifications

• Level 2 English & Maths or equivalent experience.
• Demonstrates a strong understanding of the barriers faced by prisoners and prison leavers with complex needs, providing effective support, motivation, and guidance to help individuals progress towards education, training, employment, and successful reintegration, while working collaboratively with partner agencies.
• Delivers high-quality services in line with contractual requirements, using excellent communication, organisational, IT, and problem-solving skills to engage stakeholders, achieve targets, manage risks, and drive positive outcomes.

Responsibilities

• Manage a caseload of participants with complex needs, ensuring the delivery and coordination of all achievements including induction, assessment, support work, training and education, pre-release preparation and employment sourcing/support.
• Updating of case notes including risk and inputting of achievements onto CATS+ the commissioners case management recording system, ensuring a high level of compliance to avoid rejected achievements.
• Ensuring that P-Nomis, the prison case management recording system, is updated where relevant with work carried out with the participant, and any information relevant to the participant, such as achievements, actions, safety and security.
• Building, managing and maintaining local stakeholder relationships within the prisons and local community, to ensure a steady flow of referrals/support and ensure that there is no duplication of services.
• Build, manage and maintain relationships with other Creating Future Opportunities (CFO) Evolution staff (both externally and internally) to ensure smooth transition for prison through the date, including arrange pre-release 3-way meetings and supporting with Release on Temporary Licence (RoTL).
• Support with the identification, resourcing, and coordinator of partner delivery for CFO Evolution participants.

Skills

Level 2 English & Maths

Communication

Organisation

IT skills

Problem solving

Education

Level 2 English & Maths

IAG Level 3

Level 3 Award in Education and Training

PTLLS

Job description

Shaw Trust is seeking a CFO Custody Support Worker to manage a caseload of participants with complex needs in custody, providing high quality support to enable resettlement and entry into sustainable employment.

You will maintain case notes, input achievements into CATS+ and update P-Nomis where relevant, while building relationships with prisons and local partners to ensure referrals and smooth transitions through pre-release and RoTL processes.