Custody Housing Advice Worker

St Mungo; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

St Mungo is seeking a Custody and Probation Worker to support people in rebuilding their lives within prison establishments and probation delivery units. You will assess housing needs, prevent homelessness, and coordinate with the Probation Service to ensure appropriate accommodation on release.

The role requires five days per week on site, with one home-working day every fortnight, and is fixed-term until July 2027. DBS check and security vetting are required.

Qualifications

• Some experience of working with ex-offenders and people who are homeless/at risk of becoming homeless.
• The ability to work as part of a multi-disciplinary, multi-agency team within the prison and probation environment and to maintain effective relationships with external agencies.
• The ability to work flexibly in a changing and often challenging environment.
• The ability to work to agreed deadlines and targets.
• The ability to cope with clients with multiple needs, who may display challenging behavior.

Responsibilities

• Assess clients’ housing needs and take action to prevent homelessness by supporting clients to retain existing accommodation or to relinquish tenancies to avoid accruing rent arrears and debt.
• To support clients who will be homeless on release to access appropriate accommodation.
• Working alongside The Probation Service to achieve set interventions to prevent homelessness
• Working as part of a larger team based across 10 prisons and multiple probation offices

Skills

Experience with ex-offenders

Homelessness prevention experience

Multi-agency collaboration

Flexible working

Deadline-driven

Prison/probation setting familiarity

Job description

Do you want to work in a role where you can support people to rebuild their lives?

This is a fixed term contract until July 2027

About the role

We are currently looking for aCustodyand ProbationHAWkworker to be based inaPrison Establishmentand Probation Delivery Unit (PDU)to support The Probation Services objective in reducing reoffending.

In this role you willbeassessing clients’ housing needs andtake action to preventhomelessness by;

• Supporting clients toretainexisting accommodation or to relinquish tenancies to avoidaccruingrent arrears and debt.
• To support clients who will be homeless on release to accessappropriate accommodation.
• Working alongside The Probation Service to achieve set interventions to prevent homelessness
• Working as part of a larger team based across 10 prisons and multiple probation offices

The post requires the successful candidate to be based in prisonestablishments& PDU’s 5 daysper week (with one home working day each fortnight)

About you

We are looking for someone who has:

• Some experience of working with ex-offenders and people who are homeless/at risk of becoming homeless
• The ability to work as part of a multi-disciplinary, multi-agency team within the prison and probation environment and tomaintaineffective relationships with external agencies.
• The ability to work flexibly in a changing and often challenging environment
• The ability to worktoagreed deadlines and targets.
• The ability to cope with clients with multiple needs, who may display challenging behavior.

Closing date*: 5 November 2026

Interview and assessments: TBC

*We may close the advert early should we receive a high volume of applications. Early application is advised.

Please note:This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

It is a requirement for this post that an enhanced DBS disclosurecheck will be undertaken for the successful candidate.

It is also mandatory for the successful candidate to undertake and pass prison security vettingEnhanced level 1.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.