Supporting People on Probation Navigator

Forward Trust; United Kingdom; Remote; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Training opportunities

Annual leave 25–30 days

Contributory Pension

Cycle to work

Job summary

Forward Trust is recruiting a Health and Wellbeing Practitioner to support adult men and young men in the Criminal Justice System. You will deliver personalised wellbeing services, including 1:1 and group sessions, assess needs, and develop care plans to promote positive changes and resilient wellbeing.

The role involves collaborating with colleagues, subcontractors and partner agencies, managing a caseload, and supporting individuals during prison-to-community transitions. DBS checks apply.

Qualifications

• Ability to manage an allocated caseload and provide personalised support.
• Experience in assessing needs and developing care plans.
• Strong interpersonal skills for engaging with service users and partner agencies.

Responsibilities

• Manage an allocated caseload with consistent support.
• Build professional relationships with service users and partners.
• Assess needs and develop care plans.
• Deliver 1:1 sessions and group-work.
• Support transitions from prison to the community and resettlement.
• Record outcomes and contribute to service targets.

Skills

Caseload management

Client communication

Collaboration

Assessment & planning

Job description

Supporting People on Probation Navigator

• Supporting People on Probation Navigator

About The Role

We are looking for a dedicated and client-focused Health and Wellbeing Practitioner to join our team, supporting adult men and young men within the Criminal Justice System.

Working alongside a team of practitioners, subcontractors and partner agencies, you will provide personalised Personal Well Being Services designed to support individuals to make positive changes and improve their wellbeing.

The support you provide will be tailored to each individual's needs and may cover:

• Family and Significant Others
• Lifestyle and Associates
• Social Inclusion
• What You'll Be Doing

As a Health and Wellbeing Practitioner, you will:

• Manage an allocated caseload, ensuring individuals receive appropriate and consistent support.
• Build positive, professional and trusting relationships with service users.
• Assess individual needs and develop appropriate care and support plans.
• Provide advice, guidance and practical support based on individual circumstances.
• Deliver structured 1:1 sessions and group-work programmes across the Personal Well Being Services.
• Support individuals to develop positive coping strategies, improve their emotional wellbeing and make sustainable lifestyle changes.
• Work collaboratively with colleagues, subcontractors and partner agencies to provide joined-up support.
• Provide transitional support for individuals moving from prison into the community, helping to prepare them for release and resettlement.
• Work closely with Health and Wellbeing agencies both within the prison and in the community to ensure continuity of care.
• Contribute towards service targets and outcomes set by Forward and local commissioners.
• Accurately record and monitor outcomes, demonstrating the impact of the support provided.
• Develop and maintain effective working relationships with partner organisations and other professionals.
• Adapt your approach to meet the changing needs of individuals and the service.
• Travel to other projects within your cluster when required to support continuity of care.
• Work flexibly, including occasional evening and weekend shifts where required and with reasonable notice.

What We're Looking For

We are looking for someone who is:

• Passionate about supporting people to make positive changes in their lives.
• Client-centred, with the ability to understand and respond to individual needs.
• Confident in delivering both 1:1 and group-based interventions.
• Experienced in assessing needs and developing appropriate support or care plans.
• Able to provide clear, appropriate advice and guidance.
• A strong communicator who can build positive relationships with service users, colleagues and external agencies.
• Comfortable managing a caseload and working independently while also contributing effectively as part of a wider team.
• Organised and able to manage competing priorities effectively.
• Committed to partnership working and delivering positive outcomes.
• Flexible and adaptable, with a willingness to travel between projects when required.
• Able to work sensitively and professionally with individuals involved in the Criminal Justice System.
• Committed to promoting inclusion, wellbeing and positive change.

This is an opportunity to make a real difference to the lives of people within the Criminal Justice System. Through personalised support, partnership working and effective interventions, you will help individuals prepare for release, strengthen their support networks and develop the skills and confidence they need to move forward in the community.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you'd like more information about our family-friendly benefits, please contact our Recruitment Team at [e-mail]
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
  
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note that remote roles may require occasional travel for site visits, training and meetings.

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Please note that some of our roles may require a minimum period of sustained recovery (normally around 3 years). This is assessed on a case‑by‑case basis, and exceptions may be considered depending on the role and individual circumstances.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio‑economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward's commitment to being an inclusive employer and our current EDI strategy click here .

We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.

Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements. Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

All Locations:

Gwent, Caerphilly, HMP Prescoed, HMP Usk, Torfaen (Pontypool)