Custody Detention Officer

Mitie Group plc.; Kidderminster; On-site; GBP 27,000 - 32,000; Full time

Job summary

Mitie Group plc. is recruiting for a custody officer role within the police custody environment. The role involves caring for detainees, escorting them, and supporting rehabilitation efforts, with a focus on accuracy and wellbeing.

You will join a small team alongside Police Officers, with a 3‑week initial ITC training on full pay and ongoing development opportunities. A full driving licence and UK right to work are essential requirements.

Qualifications

• Previous Police/Security/forces experience beneficial.
• Reasonable level of spoken and written English.
• Full valid driving licence.
• Must have RTW in UK, with no gaps longer than 3 months.
• All candidates subject to police vetting checks.

Responsibilities

• Support detainees in custody suites and assist with rehabilitation.
• Escort detainees and make observations per individual plan.
• Use IT systems during your shift and assist with forensic sampling as required.
• Work as part of a small team with Police Officers and Senior Custody Detention Officers.
• Participate in training and ongoing development after selection.

Skills

Police/security experience

IT literacy

English proficiency

Driving licence

Right to work in UK

Vettting readiness

Job description

Are you interested in working within the criminal justice system? in a core role supporting the police?

Do you have the empathy to work with vulnerable people?

We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees – From supporting them during the time spent in custody, completing forensic samples, working with other agencies to support and help with detainees' rehabilitation.

Previousexperience working within the police/security/armed forces would be beneficial. but we will train you in full on an Initial Training Course even without previous experience.

You will be expected to use a computer and various programs competently during your working day.

The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area

What you can earn:

• Salary of £29,453.89

• Full time - this entails fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00, Rolling rota available 2 years in advance.

• Part time - this entails fixed shift working: 06:45 to 19:00 for day shifts and night shifts of 18:45 to 07:00, working in a team rota pattern of 2-day shifts on, 8 days, 2 nights, 4 days off. Rolling rota available 2 years in advance.

• These patterns are contractually agreed with the customer: whereas there may be opportunities for a part‑time or mutually agreed “Bank” contract, we require all employees to work full shifts, and part‑time employees still need to carry out some Night shifts.

• You refer a colleague who successfully join us? That is £150 each time!

What are the minimum requirements?

• Previous Police/Security/forces experience would be beneficial

• You will just need a reasonable level of spoken and written English and basic numeracy

• Competent in IT and using a computer.

• Full valid driving licence.

• Must have RTW in UK, Lived in UK British Passport or ILR for 3 years + no gaps out of country more than 3 months

• All candidates are subject to police vetting checks - clean driving/criminal record is essential

A little more about the role…

The custody suites can be an energetic place to work, with no two shifts the same. Whilst detained, we provide individuals with all their physical, mental healthcare and wellbeing needs. As well has escorting detainees, making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves.

You will be working in a small team alongside Police Officers: whilst also having the support of experienced Senior Custody Detention Officers to learn from.

Training

Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm on FULL PAY. You will then have continued development.

Opportunities for growth:

We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.

• Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams