Custody Case Manager (Prison Offender Manager)

Catch22; Greater London; On-site; GBP 30,000 - 37,000; Full time

Job summary

Catch22 is recruiting for an Offender Management role based at HMP Thameside in London. The post supports the Objective of reducing risk and promoting positive engagement within custodial regimes.

It offers a full-time schedule with flexible options and a strong emphasis on safeguarding and multi-agency collaboration. The role requires experience in offender management, with DBS checks and right-to-work in the UK as pre-employment conditions.

Qualifications

• Ability to proactively manage a caseload and work collaboratively with other agencies.
• Ability to work well in high pressured environments and be resilient to change.
• Attention to detail particularly relating to recording of work and meeting of deadlines.
• Willingness to undertake additional training and development

Responsibilities

• Identify, assess, address, and reduce risks of sentenced prisoners.
• Motivate prisoners to engage positively within custodial regime.
• Work with other agencies to support rehabilitation and resettlement.

Skills

Caseload management

Working under pressure

Attention to detail

Professional boundaries

Job description

• Full-time
• Contract type: Full time - permanent
• Department: Justice
• Compensation: up to GBP 33,679.36 - yearly

Company Description

At Catch22 , we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

In Social Justice , we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice.We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

In HMP Thameside,Catch22 provides Offender Management servicesand support for adult male prisoners from entry to prison right through to their transition back into community life.

You can find further information on the OMU service through our website .

Job Description

This is a full-time prison/office based role. There is the option for compressed hours on a 4 day week, or 9 day fortnight under the flexible working policy. This is not a hybrid/remote role.

An exciting opportunity to work for the Offender Management unit (OMU) at HMP Thameside, the only OMU in the country delivered by a third sector organisation since its opening in 2012. Following a recent Prison inspection, Charlie Taylor (HM Chief Inspector of Prisons) described this service to be "the best provision (he) had seen during the last year".

We are seeking a driven individual who strives for best practice and is passionate in making a difference to people’s lives. In this role you will have the opportunity to be part of a high performing Offender Management Service with its function to identify, assess, address, and reduce risks of sentenced prisoners, whilst also motivating them to engage positively within custodial regime.

Qualifications

Knowledge and skills:

• Understanding or awareness of the factors that contribute to offending behaviour.
• Knowledge of rehabilitation.
• Understanding of professional boundaries when working with vulnerable people.
• Ability to proactively manage a caseload and work collaboratively with other agencies.
• Ability to work well in high pressured environments and be resilient to change.
• Attention to detail particularly relating to recording of work and meeting of deadlines.
• Willingness to undertake additional training and development

Additional Information

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.

Contract: Permanent

Hours & work pattern: Full time, 38 hours per week.

The salary shown reflects the band for this role, with the final offer taking account of experience and relevant skills.

Career Family & Scale: Operations – Practitioner, London

Location: HM Prison Thameside,Griffin Manor Way, London SE28 0FJ

Screening: Successful admission to post subject to enhanced DBS check, HMPPS vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Proactive Recruitment Strategy: We are proactively recruiting to build a pool of pre-cleared candidates for future vacancies, for some of our opportunities. While we may not be able to offer an immediate role, successful applicants will undergo all relevant pre-employment checks, enabling them to join our workforce promptly when a position becomes available. This approach is based on expected leavers over the coming 3 month period and ensures a smooth transition into the team as opportunities arise.

Vetting Requirements This role is subject to the satisfactory completion of relevant pre-employment checks, which may include HMPPS vetting, NPPV, or other role-specific security clearances.

Any offer of employment will conditional upon the successful outcome of these checks. Where clearance is not granted, or is subsequently withdrawn, Catch22 reserves the right to withdraw the offer of employment.

Catch22 Justice requests no contact from agencies or media sales

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Catch22’s Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Social Media Search

Please note, we may conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.