CT Admin Coordinator

Cambridge University Hospitals; Cambridge; Remote; GBP 28,000 - 31,000; Full time

Benefits offered by this job

On-site leisure facilities

Bus travel discounts

Parking subsidies

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a CT Admin Coordinator to provide professional, efficient support for the CT department. You will be based in the CT area and will line manage a team, organising and prioritising activities in the administration office.

Excellent communication and the ability to work under pressure are essential, with desirable EPIC experience. The role offers flexibility and a range of benefits including on-site facilities and travel discounts.

Qualifications

• Educated to A Level or NVQ Level 3 Customer Service/Business Admin/ITQ or equivalent
• Experience in a busy clerical/office environment or reception service
• Ability to prioritise, plan and organise tasks within guidelines
• Experience with IT packages and document production
• Experience in the NHS and handling confidential information

Responsibilities

• Support the management of a professional administration and reception service to CT and users
• Organise and prioritise work within the CT administration office
• Provide training and development for the team

Skills

Communication

Organisation

Teamwork

Attention to detail

Pressure management

Leadership

Confidentiality

Education

A Level or NVQ Level 3 in Customer Service/Business Admin/ITQ or equivalent

Tools

EPIC

Microsoft Office

Job description

Main area Division B - Imaging Admin Grade Band 4 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Will include weekday shifts between 07:30 and 19:30 and occasional weekend working. Full Time or Part Time / Flexible working hours may be considered.) Job ref 180-B-CVA1205

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division B Town Cambridge Salary £28,392 - £31,157 p.a. pro rata Salary period Yearly Closing 04/10/2026 23:59 Interview date 14/10/2026

Job overview

We are looking to appoint a full time, well organised CT Admin Coordinator to help provide a professional, efficient and high quality support for the CT department.

You will be based in the CT area and will line manage a team. Main responsibilities will be to organise and prioritise within the CT administration office. This entails booking patients in line with pathway targets, to ensure CT capacity is fully utilised and to provide training and development for the team.

Good knowledge of EPIC is desireable together with the ability to prioritise effectively. CT is a very busy department and successful candidate must be able to remain calm and focused under pressure. Excellent communication and interpersonal skills are essential.

Main duties of the job

To support the management of a professional administration and reception service to CT and to all of its users including patients, relatives and colleagues.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 4th October 2026.

Interviews are due to be held on 14th October 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose‑created colleague‑only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• Educated to A Level or NVQ Level 3 Customer Service/Business Admin/ITQ or equivalent

Experience

• Experience of working in a busy clerical/office environment or reception service
• Prioritising, planning and organising own tasks
• Working within guidelines
• Experience of dealing with difficult situations and confrontations
• Data entry experience and documentation
• Experience of IT packages
• Experience of producing documents to a high standard
• Previous experience of working in the NHS
• Previous experience of working with medical records
• Experience of using EPIC
• Experience of supervising staff
• Recruitment and selection training

Knowledge

• Understanding of confidentiality and data protection
• Sound knowledge of office procedures
• Understanding of customer service
• Good working knowledge of Microsoft Office packages
• Awareness of NHS targets and Trust priorities
• Knowledge of Trust information systems
• Knowledge of Medical Terminology
• Knowledge of PTL and Cancer Targets

Skills

• Ability to work as part of a team
• Excellent communication skills including telephone, email and face to face
• Ability to organise and manage own time keeping to schedules and deadlines
• Ability to allocate and monitor work of others
• Ability to use own initiative and work autonomously
• Willing to take on/learn new skills
• Ability to show attention to detail and accuracy
• Ability to adapt to change
• Ability to work under pressure
• Ability to store and safeguard confidential documents
• Ability to maintain a high level of professionalism at all times
• Ability to demonstrate leaderships skills
• Previous experience of dealing with the general public
• Experience of liaising with other agencies

Additional Requirements

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together – Safe, Kind, Excellent.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.