CSP Business Development & Client Relationship Manager

Searchandselect; Douglas; On-site; GBP 90,000 - 120,000; Full time

Job summary

Searchandselect is seeking an experienced CSP Business Development & Client Relationship Manager for a permanent role on the Isle of Man. The ideal candidate will have 8+ years of CSP experience and a proven ability to identify and secure new business while nurturing key client relationships.

The role requires deep knowledge of CSP structures, regulatory considerations, and the ability to coordinate cross-team activities to deliver client solutions.

Qualifications

• Minimum of 8 years' recent relevant experience in a CSP environment (10 years ideal).
• Strong track record in developing new business and managing client relationships.
• Robust understanding of corporate vehicles, structures and compliance within CSP.
• Excellent presentation, negotiation and influencing abilities.
• Solid knowledge of regulatory/compliance considerations within the CSP industry.

Responsibilities

• Identify and develop new business opportunities through referrals, networking and events.
• Build and nurture a network of professional intermediaries (law firms, accountants, tax advisors).
• Onboard new clients and hand over to administration; manage client transitions.
• Lead introductory meetings and business development presentations.
• Maintain long-term relationships and focus on client retention and issue resolution with the administration team.

Skills

CSP Experience

Client Relationships

Business Development

Corporate Services

Regulatory & Compliance

Presentation

Negotiation

Job description

CSP Business Development & Client Relationship Manager

Our client seeks an experienced and knowledgeable Business Development & Client Relationship Manager to join their team.

The successful candidate MUST have a minimum of 8 (but 10 would be ideal) years' recent relevant experience working within a Corporate Services Provider (CSP) environment. This is an essential requirement of the role. Candidates whose experience is predominantly outside of a CSP environment, even where they have relevant business development, relationship management or financial services experience, will not meet the core experience requirement.

Key Responsibilities:

• Identify and develop new business opportunities through; client referrals, networking, attending industry events & conferences, professional networks, market research and targeted outreach.
• They should be able to build and nurture a network of professional intermediaries, including law firms, accountants and tax advisors.
• Proactively evaluate client structures to identify cross‑selling opportunities whilst ensuring long‑term client retention.
• Develop and execute business development strategies aligned with company objectives.
• Arrange and lead introductory meetings and business development presentations.
• Onboard new clients and conduct a hand over to the administration team.
• Liaise with the new business team and board of directors.
• Undertake business travel as and when necessary.
• Build and maintain long term relationships with a portfolio of existing clients and act as their dedicated and primary point of contact.
• Focus on client retention and resolution of client problems and minor complaints in conjunction with the administration team.
• Demonstrate a clear understanding of clients' business objectives, structures, challenges, and corporate service requirements.
• Be able to relay information between teams in a clear and concise manner, organise team meetings and drive projects to completion.
• Undertake client visits, client meetings and answering client calls.
• Comply with internal policies and procedures and to promote the administration team's compliance with these policies and procedures.
• Identify and suggest effective corporate governance / controls required for the proper and effective administration of each company / entity during the take on process and communicate these to the administration teams.
• Liaise with the compliance team during the take on process, undertake the collation of client due diligence and compliance with AML /KYC procedures.

Key Skills and Experience:

• Proven track record in a similar business development role.
• Emphasis on fostering strong relationships with clients and a flair for business development.
• Solid background in the Corporate Services Industry (8 years +) and a robust understanding of corporate vehicles (SPVs, trusts, foundations), fund structures, statutory compliance, Economic Substance, CRS and FATCA.
• Relevant industry recognised qualification (or by experience).
• Strong commercial awareness and understanding of the industry.
• Strong knowledge and understanding of regulatory and compliance considerations in the industry.
• Strong presentation, negotiation and influencing skills.

The successful candidate must have a strong practical understanding of the CSP industry and the administration, governance, regulatory and commercial requirements associated with managing corporate structures and client relationships

Quote job ref: 16852

Location:

Isle of Man

Contract type:

Permanent

Job reference:

16852

Job title:

CSP Business Development & Client Relationship Manager

Location:

Isle of Man

Contract type:

Permanent

Job reference:

16852