CRM Technical Project Manager - FTC - Retail

Blu Digital; London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading UK online retailer is seeking a CRM Technical Project Manager in London to enhance CRM platforms and optimize customer engagement strategies. The position offers a competitive salary, generous benefits, and clear progression routes within the company, emphasizing work-life balance.

Benefits

Generous holiday allowance

Games area

Flexible remote working model

Qualifications

• Experience with CRM systems focusing on email marketing.
• Strong project management skills with excellent communication.
• Ability to analyze data and handle large datasets.

Responsibilities

• Manage core CRM platforms to ensure scalability for future growth.
• Build customer journeys and set up loyalty initiatives.
• Analyze data and troubleshoot issues.

Skills

Project Management

CRM Systems

Email Marketing

Data Analysis

HTML

Problem Solving

Communication

Job description

Social network you want to login/join with:

CRM Technical Project Manager - FTC - Retail, London

Client:

Blu Digital

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8bfdb72a999f

Job Views:

27

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

CRM Technical Project Manager - Retail
North London

My client is one of the UK’s leading online retailers based in North London looking for a CRM Technical Project Manager to join their industry-leading team. They offer a competitive salary of up to £50,000+ plus extensive benefits, with clear progression routes. The company values work-life balance, offering a generous holiday allowance, a games area, and a work-from-home model (1 day in 4 at home).

You will manage core CRM platforms and relationships, ensuring scalability for future growth. Your responsibilities include building customer journeys, setting up loyalty and retention initiatives, managing and optimizing triggered communications, and providing detailed reporting and analysis. You will conduct tests, analyze data, profile customers for insights, and troubleshoot issues.

Requirements include experience with CRM systems focusing on email marketing, knowledge of HTML, handling large datasets, and project management skills with excellent communication and problem-solving abilities.