Project Manager

Humanforce Holdings Pty Ltd; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading tech company is inviting expressions of interest for a Project Manager role focused on implementing their human capital management suite. This opportunity involves managing software projects, engaging with clients, overseeing budgets, and enhancing project outcomes in a dynamic environment that encourages flexible work arrangements.

Benefits

Flexible working environment

Paid parental leave

Access to learning resources

Quarterly Wellbeing Days

Employee referral scheme

Qualifications

• Expertise managing multiple software implementation projects simultaneously.
• Strong grasp of software project management principles and methodologies.
• Driven to deliver results and achieve meaningful outcomes.

Responsibilities

• Lead end-to-end project management for software implementations.
• Ensure projects are completed on schedule and within budget.
• Manage customer expectations and satisfaction.

Skills

Communication

Problem-Solving

Organizational Skills

Customer Engagement

Education

PRINCE2 Certification

PMP Certification

Agile Certification

Tools

MS SQL

Job description

Who are we?

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.

Who you are

Are you an experienced Project Manager with a passion for delivering impactful software solutions and exceptional client experiences?

We’re inviting expressions of interest from professionals who are eager to play a pivotal role in leading the implementation and delivery of our Human Capital Management (HCM) suite to clients across various industries. This is your opportunity to join Humanforce—a fast-growing tech company that’s redefining the future of work.

In this dynamic role, you’ll take the lead on end-to-end project management, overseeing multiple software implementations simultaneously. You'll coordinate cross-functional teams, manage customer expectations, and ensure delivery to scope, schedule, and budget—all while maintaining a strong focus on quality, client satisfaction, and continuous improvement.

Please note: This is not an open position at this time. By submitting your details, you are expressing interest in potential future opportunities within our Professional Services team.

What you will do

• Project Delivery: Ensure our projects reach completion on schedule and within budget, guiding the journey from the exciting kick-off to the triumphant go-live moment.
• Customer and Stakeholder Engagement: Maintain regular communication with our customers, managing their expectations and ensuring satisfaction. Collaborate with sales teams, consultants, and stakeholders for seamless project delivery while uncovering new service opportunities.
• Resource and Team Management: Partner with internal colleagues to effectively allocate resources, ensuring successful project execution and any necessary customisations.
• Process Improvement and Quality Assurance: Lead efforts to refine processes for enhanced project outcomes, focusing on key performance indicators like timelines, utilisation rates, and customer feedback.
• Risk Management and Compliance: Proactively identify and manage potential project risks, ensuring compliance with regulations and internal procedures while escalating significant risks as necessary.
• Financial Management: Oversee project budgets, identify cost-saving opportunities, and ensure ongoing financial accountability.
• Change Management: Develop change management plans that guide our clients through new system implementations, making transitions as smooth as possible.
• Post-Implementation Support: Oversee support after implementation, manage escalations, and conduct project reviews to enhance our future processes.
• Continuous Learning: Stay abreast of the latest industry trends and share insights to improve project delivery and promote team development.

What you’ll need

• Demonstrated expertise in managing multiple software implementation projects simultaneously.
• Strong grasp of software project management principles and methodologies. Certification of PRINCE2 or other relevant project management certifications, such as PMP or Agile, is highly desirable.
• Exceptional communication, presentation, and customer engagement skills.
• Ability to work independently while maintaining a keen eye for detail and employing critical thinking.
• Robust organisational and time management capabilities.
• Effective problem-solving skills, with the ability to make informed decisions in a fast-paced, dynamic environment.
• Proven track record in researching information effectively and applying it to practical challenges.
• Driven to deliver results and achieve meaningful outcomes.

Some ‘nice to haves’

• Experience in WFM, payroll, or CRM software, alongside MS SQL, is highly regarded.
• Proficiency in a second language, such as French, Italian, or Spanish, is greatly valued.

Our values

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good humans

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

Benefits

• A flexible working environment
• The opportunity to be part of a fast-growing tech company
• A focus on development with access to Go1 learning
• Paid parental leave and Quarterly Wellbeing Days
• Employee talent referral scheme (know great people, be rewarded)
• A fun and friendly culture working with passionate and talented people
• A work environment where you can genuinely improve the world of work!

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.