CRM Product Owner – Bloomreach & CDP Specialist (Hybrid)

Elemis; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading skincare company in London is seeking a Product Owner (CRM) who will manage customer data initiatives, overseeing the integration and performance of CDP systems. The role requires collaboration with various departments and expertise in Bloomreach, as well as the ability to adapt to changing needs. The ideal candidate should possess strong analytical skills and commercial awareness, with experience in agile environments. This position offers a hybrid working model and generous employee benefits.

Benefits

Generous Staff Discount

Excellent well-being policies

Company Pension Scheme

Private Medical Insurance

Qualifications

• Experience enabling customer strategy through data and technology.
• Ability to balance technical feasibility with business value.
• Strong written and verbal communication skills.

Responsibilities

• Own planning, delivery, and outcomes of customer data initiatives.
• Lead discovery, prioritisation, and agile ceremonies.
• Manage UAT, release, and change control processes.

Skills

Hands-on experience with CDPs

Strong commercial awareness

Proven success in cross-department partnerships

Experience working in agile environments

Deep understanding of CRM operating models

Comfortable with SQL or equivalent

Tools

Bloomreach

Power BI

Microsoft Fabric

Job description

A leading skincare company in London is seeking a Product Owner (CRM) who will manage customer data initiatives, overseeing the integration and performance of CDP systems. The role requires collaboration with various departments and expertise in Bloomreach, as well as the ability to adapt to changing needs. The ideal candidate should possess strong analytical skills and commercial awareness, with experience in agile environments. This position offers a hybrid working model and generous employee benefits.