CRM Manager - Legal Sector

Talent Frame; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading law firm is seeking a CRM Manager for a dynamic role in London, focusing on managing their CRM and e-marketing systems. The position involves leading a team, ensuring optimal usage of the CRM system, and supporting business development and marketing activities.

Qualifications

• Experience of working in a CRM role within a law firm.
• Deep understanding of CRM systems, Interaction experience is a plus.
• Able to lead projects.

Responsibilities

• Be responsible for the day to day management of the firm’s CRM and e-marketing system.
• Lead and guide team members for best-in-class CRM support.
• Act as the CRM champion and advise on system usage.

Skills

CRM management

Data management

Project leadership

Stakeholder navigation

Job description

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Senior Manager: Marketing, Comms & Sales Recruitment

Talent Frame are pleased to be working with a leading law firm on a CRM Manager role. The position is based in London and hybrid working.

This role is part of the wider Business Development & Marketing team.

Responsibilities:

Be responsible for the day to day management of the firm’s CRM and e-marketing system.

Take a hands on approach to leading and guiding other team members to ensure best-in-class CRM support to the wider BD and Marketing function.

Act as the CRM champion, ensuring the system is used accurately by the wider business and they understand the value of accurate and full information.

Work with wider teams to ensure CRM systems and processes are able to deliver on requirements and advise on any gaps that may effect performance.

Experience Required:

Experience of working in CRM role within a law firm

Deep understanding of CRM systems, with Interaction experience being a plus

Able to lead projects

Track record of using systems and data to support successful BD and marketing activities.

Ability to navigate a partnership stakeholder environment

If we receive a high number of applications, we may need to close earlier than advertised so get your application in quickly! Regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Law Practice and Legal Services

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