CRM Manager – Remote First | £65K–£70K + Bonus | Salesforce & Pardot Expert | UK Based

JR United Kingdom; City Of London; Remote; GBP 65,000 - 70,000; Full time

Job summary

A leading brand in the lifestyle sector is seeking a strategic yet hands-on CRM Manager to join their remote-first team. This role involves leading CRM strategy, owning Salesforce and Pardot platforms, and building a new team to drive customer engagement and retention. The position offers flexibility, innovation, and the opportunity to shape the future of CRM within a forward-thinking business.

Benefits

Remote-first working with flexible hours

Opportunity to build your own team

Supportive and ambitious work environment

Qualifications

• Proven experience in a CRM Manager or similar role.
• Salesforce and Pardot expertise is essential.
• Strong communication skills and a collaborative mindset.

Responsibilities

• Leading CRM strategy and execution across the customer lifecycle.
• Owning Salesforce and Pardot platforms.
• Collaborating with marketing, sales, and digital teams.

Skills

CRM Strategy

Salesforce

Pardot

Data Analysis

Communication

Job description

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CRM Manager – Remote First | £65K–£70K + Bonus | Salesforce & Pardot Expert | UK Based, London (City of London)

Client: Lorien

Location: London (City of London), United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

CRM Manager – Remote First | £65K–£70K + Bonus | Salesforce & Pardot Expert | UK Based

Are you a CRM powerhouse ready to take the reins and shape the future of customer engagement?

We’re partnering with a leading brand in the lifestyle sector that’s investing heavily in digital transformation. They’re looking for a strategic yet hands-on CRM Manager to join their growing team and play a pivotal role in driving customer engagement and retention.

The Role

This is a remote-first opportunity (UK-based only), with monthly meet-ups in London. You’ll be the go-to expert for all things CRM, owning the roadmap, driving strategy, and delivering campaigns that make a real impact. You’ll also have the exciting opportunity to build and lead your own team as the function scales.

What You’ll Be Doing

• Leading CRM strategy and execution across the customer lifecycle
• Owning Salesforce and Pardot platforms – this is non-negotiable
• Collaborating with marketing, sales, and digital teams to drive engagement and conversion
• Getting hands-on with data, segmentation, automation, and reporting
• Shaping the future of CRM within a business that’s embracing innovation

What We’re Looking For

• Proven experience in a CRM Manager or similar role
• Salesforce and Pardot expertise is essential
• A strategic thinker who’s not afraid to roll up their sleeves
• Strong communication skills and a collaborative mindset
• Based in the UK and happy to travel to London once a month

What’s On Offer

• Remote-first working with flexible hours
• A chance to build your own team and shape CRM from the ground up
• Join a supportive, forward-thinking business with big ambitions