CRM Manager

NMS Recruit Ltd t/a Russell Taylor Group; Capenhurst; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary £60k–£75k +Benefits

Role in energy networks sector

Job summary

NMS Recruit Ltd t/a Russell Taylor Group is seeking a CRM Manager to own HubSpot Sales Hub and Revenue Hub Pro, aligning the CRM platform with sales and commercial needs. The role emphasizes hands-on configuration, data quality, reporting, and automation across cross-functional teams.

Hybrid role in Ellesmere Port with a salary band of £60,000–£75,000 plus benefits. Experience with API integrations and multi-currency setups is advantageous for managing global operations.

Qualifications

• Accomplished HubSpot specialist with hands-on Sales Hub admin experience, ideally including Revenue Hub Pro, workflows, custom objects, reporting and integrations.
• Ability to translate commercial requirements into scalable system solutions and improve data quality and forecasting.
• Experience with API-based integrations and middleware such as n8n, Zapier or Make is valuable.

Responsibilities

• Own platform configuration and development within HubSpot, including pipelines, workflows, integrations, forecasting and reporting.
• Collaborate with Sales, Finance, Marketing and IT to ensure data accuracy and trusted reporting.
• Lead enhancements to automate processes and improve user adoption across the commercial function.

Skills

HubSpot administration

Sales process optimization

Data quality and forecasting

Automation and AI in CRM

Cross-functional collaboration

Tools

HubSpot

Revenue Hub Pro

n8n

Zapier

Make

Job description

CRM Manager + £60,000-£75,000 Basic + Benefits + Ellesmere Port (Hybrid) + HubSpot and Sales Hub + Hands on Sales Focused + Energy Networks

The Company

A global technology business operating across the UK, Australia, Singapore and the US is seeking to strengthen its commercial operations through effective systems, processes and data. Following a recent migration from Microsoft Dynamics 365 to HubSpot, the organisation is investing in the development of its commercial systems to support continued growth, improve sales performance and provide greater visibility of revenue and pipeline performance.

The Role

Reporting to the VP of Commercial Operations, the CRM Manager will take ownership of HubSpot Sales Hub and Revenue Hub Pro, establishing the platform as the single source of truth for commercial data across the business. This is a hands-on, sales-focused commercial systems role, with a strong emphasis on HubSpot expertise, sales process optimisation, data quality, reporting and automation. You will own platform configuration and development, ensuring pipelines, workflows, integrations, forecasting and reporting effectively support the sales organisation and wider commercial function. Working closely with Sales, Finance, Marketing and IT, you will translate commercial requirements into scalable system solutions, improve user adoption and ensure data is accurate, consistent and trusted. You will also oversee commercial requirements and testing for integrations with finance, customer service and quoting platforms, while identifying opportunities to streamline processes and improve productivity through automation and AI. This is an opportunity to take genuine ownership of a recently migrated CRM platform and shape how commercial systems support business performance and growth.

The Person

You will be an accomplished HubSpot specialist with deep, hands-on experience of Sales Hub administration and configuration, ideally including Revenue Hub Pro, workflows, custom objects, reporting and integrations. You will understand how CRM systems support sales performance and commercial decision-making, with a proven ability to improve data quality, strengthen pipeline discipline, enhance forecasting and drive user adoption. Experience with API-based integrations and middleware such as n8n, Zapier or Make would be valuable, as would experience working across multiple entities, regions and currencies. Above all, you will be commercially minded and confident working with sales teams, able to challenge existing processes, translate business needs into practical system solutions and hold stakeholders accountable for maintaining standards. Proactive, analytical and solutions-focused, you will enjoy making systems work harder for the business, reducing manual effort and turning HubSpot into an effective commercial platform rather than simply maintaining it. Experience in complex B2B sales environments and CRM migration would be advantageous.

Important Information

We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us