CRM manager

JR United Kingdom; Cambridge; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading travel company is seeking a CRM and Social Media Manager to oversee its email and social media activities. In this standalone role, you will devise the content strategy and report on key performance indicators, delivering impactful marketing campaigns while enjoying a range of benefits including hybrid work options and generous travel credits.

Benefits

Personal travel credit of £1,000

23 days of paid holiday plus birthday off

Additional volunteering days off

Annual mental wellness spa day

Contributory pension

Paid learning programs

Worldwide travel discounts for friends and family

Hybrid or home-based work options

Qualifications

• Experience in CRM and social media management, ideally in luxury travel.
• Proficiency with CRM and social media tools.
• Strong analytical skills.

Responsibilities

• Manage the company's email programme and social media activity.
• Define and develop organic social media content strategy.
• Handle KPI reporting.

Skills

CRM management

Social media management

Analytical skills

Tools

Zoho

Hootsuite

GA4

Meta platforms

Job description

Social network you want to login/join with:

CRM and Social Media Manager

Location: Central London (office-based, hybrid, or home-based options available)

Salary: £45,000 - £55,000 plus great bonus and benefits

About the role:

This is a standalone position reporting to the Head of Marketing. The primary responsibility is to manage the company's email programme and social media activity. You will define and develop the organic social media content strategy and handle KPI reporting.

Responsibilities:

• Manage email marketing and social media activity
• Develop and implement organic social media content strategy
• Report on KPIs

Skills and Experience:

• Experience in CRM and social media management within the travel industry, ideally luxury travel
• Proficiency with tools such as Zoho, Hootsuite, GA4, and Meta platforms
• Strong analytical skills

Additional Benefits:

• Hybrid or home-based work options
• Personal travel credit of £1,000
• 23 days of paid holiday plus birthday off
• Additional volunteering days off
• Annual mental wellness spa day
• Contributory pension
• Paid learning programs
• Worldwide travel discounts for friends and family
• Up to 10% bonus

If interested, please apply online or send your CV to [emailprotected], quoting DT59831.