CRM & Email Marketing Manager: Personalised Journeys

Mole Valley Farmers Limited; South Molton; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Pension match

Staff discount

Free parking

33 days annual leave

Training & development

Life Assurance

Employee Assistance Programme

Employee benefits

Family leave

Job summary

Mole Valley Farmers Limited in the UK is seeking an Email Marketing Manager to lead the CRM and email marketing strategy from our head office. You will create personalised journeys that engage thousands of customers and members, driving loyalty and measurable commercial growth.

You'll design automated campaigns, segment audiences, analyse performance, and collaborate across Retail, Agriculture, Ecommerce and Marketing to ensure the right message reaches the right audience at the right time.

Qualifications

• Experience in Email Marketing, CRM or Customer Engagement.
• Passion for customer experience, personalisation and data-driven marketing.
• Strong commercial awareness and analytical mindset.

Responsibilities

• Own and evolve our email marketing and CRM strategy, driving customer engagement, loyalty and commercial growth.
• Create personalised customer journeys that connect customers with our brands, products and services.
• Turn customer insight and data into high-performing campaigns that deliver measurable results.
• Collaborate across Retail, Agriculture, Ecommerce and Marketing to shape impactful customer communications.
• Champion innovation, testing new ideas and identifying opportunities to enhance the customer experience.

Skills

Email marketing

CRM

Data-driven marketing

Analytical mindset

Stakeholder management

Job description

Mole Valley Farmers Limited in the UK is seeking an Email Marketing Manager to lead the CRM and email marketing strategy from our head office. You will create personalised journeys that engage thousands of customers and members, driving loyalty and measurable commercial growth.

You'll design automated campaigns, segment audiences, analyse performance, and collaborate across Retail, Agriculture, Ecommerce and Marketing to ensure the right message reaches the right audience at the right time.