CRM & Data Strategy Specialist

ICP Search; Greater London; On-site; GBP 40,000 - 52,000; Full time

Job summary

A recruitment firm is looking for a Data Executive to aid in implementing an ambitious data strategy focused on fan engagement and digital products. Key responsibilities include driving CRM and data governance, designing dashboards in Tableau or Power BI, and supporting Salesforce adoption. The ideal candidate should have strong Salesforce experience, SQL capabilities, and familiarity with data security frameworks. This role offers an opportunity to impact the data strategy significantly within a dynamic environment.

Qualifications

• Strong experience with Salesforce or major CRM systems.
• Ability to write SQL queries; Python skills are a plus.
• Proficient in Tableau, Power BI, or similar visualization tools.
• Advanced skills in Excel are required.

Responsibilities

• Drive CRM and fan data excellence across email, web, and app.
• Improve data quality, governance, and compliance including GDPR.
• Design dashboards and reporting in Tableau or Power BI.
• Support Salesforce adoption and optimization across the organization.
• Deliver meaningful segmentation and personalization strategies.

Skills

Salesforce experience

SQL capability

Python

Tableau

Power BI

Advanced Excel skills

Data security understanding

Tools

Tableau

Power BI

Salesforce

Job description

ICP Search are proud to be retained by Team GB, the public-facing brand of the British Olympic Association.

They are seeking a Data Executive to support the delivery of an ambitious data strategy across fan engagement, athlete data and digital products.

Responsibilities

• Drive CRM and fan data excellence across email, web and app
• Improve data quality, governance and compliance including GDPR, PECR and DPA
• Design dashboards and reporting in Tableau or Power BI
• Support Salesforce adoption and optimisation across the organisation
• Deliver meaningful segmentation and personalisation strategies

Experience

• Strong Salesforce or major CRM experience
• SQL capability, Python advantageous
• Experience with Tableau, Power BI or similar visualisation tools
• Advanced Excel skills
• Strong understanding of data security and consent frameworks
• Experience supporting eCRM and digital campaign optimisation